Call Center Solution

Our Client Has Experienced a More Than 20% Reduction in Operational Costs and Increased Business Productivity

All Connect Services delivers technology solutions that help organizations streamline customer communication, improve operational efficiency and build better customer experiences.

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Our Services

Powerful software solutions designed for modern business communication and operations.

ACS CCS

ACS CCS (Call Center Solution)

Advanced call center and customer contact center software for efficient, multi-channel customer service.

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Hosted Call Center

ACSCCS (Hosted Call Center Solution)

A hosted contact center platform with zero hardware requirement and internet-based accessibility.

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Order Management

ACS ORDO (Order Management)

Automate and simplify order processing, inventory coordination and shipping workflows.

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IVR Blasting

ASCOBD (IVR Blasting)

Broadcast pre-recorded voice messages automatically to groups using powerful IVR technology.

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Ticket Management

ASCTMS (Ticket Management Software)

Create, organize, prioritize and resolve customer support tickets from one centralized system.

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IP PBX

ACS IPPBX

Connect multi-branch offices over the internet and enable reliable business voice communication.

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ACS CCS (Call Center Solution)

The Automatic Call Sequencer (ACS) is a computer-based tool designed to handle incoming calls automatically at contact centers. Call center agents can get work handed off to them by the ACS when ACD queues become jammed or when agents enter breaks.

Our customer contact center solution provides a cost-effective multimedia environment for voice, fax, email and website channels through a single network.

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ACS CCS
Hosted Call Center Solution

ACSCCS (Hosted Call Center Solution)

A hosted contact center is a customer service platform managed by a third-party provider and delivered over the internet. It gives teams the resources required to provide inclusive and effective customer support.

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ACS ORDO (Order Management)

ACS ORDO automates and simplifies order processing. Efficient order management helps businesses coordinate sales, inventory, finance and shipping so orders are processed accurately and promptly.

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ACS ORDO
IVR Blasting

ASCOBD (IVR Blasting)

IVR blasting combines IVR service and call blast technology to broadcast pre-recorded voice messages automatically to selected groups.

Interactive voice response enables callers to receive or provide information through automated voice or menu inputs without speaking to a live agent.

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ASCTMS (Ticket Management Software)

A ticket management system helps organizations create, organize, prioritize and resolve customer support tickets. It enables customers and employees to submit and track requests for support or assistance.

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Ticket Management Software

Business Support

We Offer Excellent Support for Business Requirement

Our Support Executives are just a click away to assist you with our Contact Center Software features.

  • Quick Response
  • Technical Issues Solution
  • Personalizing Interactions
  • Customer Satisfaction
  • 24/7 Customer Support

Our Industries

Industries We Serve

Education & E-Learning

Education & E-Learning

Retail & E-Commerce

Retail & E-Commerce

Healthcare & Fitness

Healthcare & Fitness

Logistics & Distribution

Logistics & Distribution

Real Estate & Properties

Real Estate & Properties

Food & Restaurant

Food & Restaurant

Testimonial

What our client say about us

All Connect Services has seen substantial improvements thanks to All Connect Services. Recently, we needed urgent modifications to our TTS process, movement of gateways, database indexing, and new extension mappings for VPN users.

(DM-Information Technology)

All Connect Services provided exceptional support during a critical period, ensuring our technical needs were met swiftly and efficiently.

(DM-Information Technology)

The team helped us improve our operational workflow and technical infrastructure with responsive and dependable support.

(DM-Information Technology)

Ready to Get Started Demo?

Talk to our team and discover the right call center, communication and business software solution for your organization.

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